AUA FAQ

  • At Abilities Unlimited Australia (AUA), our programs are designed to be completely inclusive, welcoming children of ALL abilities. We believe in creating an environment where every child can thrive and be fully included.

    Our dedicated instructors are experienced in working with children of all abilities, ensuring that everyone feels encouraged, supported, and empowered to participate. We embrace the diversity of our participants and foster a culture of inclusivity.

    Our programs cater to children with a range of conditions and challenges, including:

    • Learning disabilities

    • Neurodiverse conditions (e.g., autism, ADHD, dyspraxia)

    • Anxiety

    • Down Syndrome

    • Cerebral palsy

    • Vision/hearing impairments

    • Hypermobility disorders (e.g., Ehlers Danlos Syndrome)

    • Physical disabilities

    • Sensory processing challenges

    • Developmental coordination disorder

    • Chromosomal disorders

    In addition, we welcome children who may be facing difficulties without a specific diagnosis but would benefit from additional support in key life skills.

    At AUA, we believe that every child deserves the opportunity to participate and thrive in our programs. We are committed to providing a safe and inclusive space for children of diverse abilities to learn, grow, and develop essential life skills. 

  • 1. Comprehensive Support for Children's Development

    Programs at AUA provide intensive support for children of all abilities, focusing on skill improvement and independence.

    2. Tailored Approach for Individualized Learning

    Incorporation of diverse resources and evidence-based theories for learning and development, tailored to meet each child's unique needs.

    3. Fostering Autonomy and Social Interaction

    Emphasis on encouraging social interaction, communication, and autonomous thinking, creating a safe and nurturing space.

    4. Inclusive Family Involvement

    Involvement of families in the program, recognizing their crucial role in child development and providing support if desired.

    5. Holistic Physical and Mental Development

    Comprehensive skill development including physical strength, mobility, balance, and mental health, enhancing fine and gross motor skills.

    6. Enhancing Cognitive and Physical Abilities

    Focus on improving visual perception, cardiovascular health, coordination, and postural control for holistic development.

    7. Nurturing Communication and Social Skills

    Nurturing memory, communication skills, and social skills to ensure well-rounded growth and development.

    8. Empowerment for Every Child

    Belief in every child's potential, irrespective of their abilities, fostering empowerment and confidence.

    9. Celebrating Personal Achievements

    Programs designed to celebrate and encourage each child's journey towards personal achievements and self-discovery.

    10. Positive and Nurturing Environment

    A commitment to providing an enjoyable and positive environment that nurtures growth and development.

  • AUA programs operate during school terms. Each program is 45 minutes – 1 hour in length with intensive, targeted support programs.

    Intensive 4-day programs are also run during some school holidays.

  • Payment Options for Programs:

    1. Upfront Payment: The preferred and automated method of payment for our programs is upfront payment. You can pay the program fees in full, and a receipt will be provided for each program. This ensures a seamless and hassle-free payment process.

    2. Invoicing: If you prefer to be invoiced for the program fees, we offer this option as well. Upon request, an invoice will be generated and sent to you with the payment details. Please note that payment is required within the terms specified on the invoice unless a payment plan has been arranged with AUA prior to the program start date.

    Late Payment Fee: It is important to adhere to the payment terms to avoid any complications. In the event of overdue fees, AUA reserves the right to charge a 15% late payment fee. We kindly ask for your cooperation in ensuring timely payments for a smooth program experience.

    At AUA, we aim to provide clear and convenient payment options to make the registration process as straightforward as possible. If you have any questions or require further assistance regarding payments, please feel free to reach out to our team.

  • If you have self-managed or plan-managed NDIS funding, we encourage you to have a conversation with your NDIS support coordinator. They can guide you on if and how to utilise your funding to achieve your goals through sports and community participation.

    Abilities Unlimited Australia (AUA) offers programs that align with these objectives and can provide you with the necessary information to make informed decisions.

    If your NDIS funding is NDIA-managed, it's important to note that you can only use NDIS-registered providers to access services. We recommend speaking to your provider about the possibility of joining AUA programs. They can explore options to facilitate your participation in our inclusive programs.

    At AUA, we are committed to empowering individuals with disabilities through sports and community engagement. We strive to make our programs accessible to all, and NDIS funding may be a valuable resource to help you or your loved ones actively participate in our inclusive activities.

    AUA uses the following item codes when billing for our programs:

    04_210_0125_6_1 - Community Social and Recreational Activities

    09_011_0125_6_3 - Community Participation Activities

  • At Abilities Unlimited Australia (AUA), our term fee structure is designed to cover the entire term duration, providing continuous support and resources for our participants. It is important to note that our fees are not charged per individual lesson. As a result, we are unable to offer refunds for missed lessons.

    When a child is unable to attend lessons, their term fees will still apply. However, we understand that unforeseen circumstances may arise, and we appreciate prior notice when possible. If a child misses three or more lessons within a single term without prior notice of their intention to be absent, their allocated lesson slots may be reallocated to another child on our waiting list.

    We acknowledge the commitment and dedication of our staff who are prepared to support and guide each participant, whether they are present or not. By upholding this policy, we ensure fairness and equal opportunities for all individuals in our programs.

    We encourage open communication between our team and participants or their parents/guardians regarding any expected absences or schedule changes. This helps us effectively manage our resources and accommodate other children who may be waiting to join our programs.

    Please feel free to reach out to us if you have any specific concerns or questions regarding attendance and our term fee policy. We are here to provide assistance and support to ensure the best possible experience for everyone involved. 

  • At Abilities Unlimited Australia (AUA), we are committed to the belief that every child deserves the opportunity to participate in our programs. We understand that financial constraints can sometimes pose a challenge, and we want to ensure that no child misses out on the benefits of our inclusive sports and active recreation programs.

    To support families and individuals facing financial vulnerability, AUA offers a scholarship program. Our scholarship program aims to provide assistance to those who may otherwise be unable to access our programs due to financial limitations. Through the AUA scholarship fund, eligible individuals can receive support to cover term fees, enabling them to participate and thrive in our programs.

    We encourage anyone facing financial difficulties to explore the scholarship program and consider applying. Our team carefully reviews each application and assesses it on a case-by-case basis, taking into account the unique circumstances and needs of the individual. The goal of our scholarship program is to create opportunities for inclusion and ensure that financial barriers do not hinder a child's ability to participate in our activities.

    To find out more about the AUA scholarship program and how to apply, please visit our dedicated scholarship fund page on our website. We provide clear guidelines and instructions to help you through the application process. Our team is also available to assist and answer any questions you may have.

    At AUA, we are passionate about making a positive difference in the lives of children and individuals with disabilities or illnesses. We are here to support you and ensure that no child is left behind due to financial limitations. Together, let's create a more inclusive and empowering future for all.

    Please don't hesitate to reach out to us if you require further information or assistance regarding the scholarship program or any other concerns related to term fees. We are dedicated to finding solutions and working together to make participation possible for every child. You can read more about our scholarship fund here: https://www.abilitiesunlimited.com.au/scholarships

  • We understand that you and your child are excited to embark on this journey with Abilities Unlimited Australia (AUA). We strive to provide a nurturing and inclusive environment for all children, and we want to ensure that each child has the opportunity to participate in our programs.

    Due to the popularity and demand for our programs, we may have a waiting list in place. When you register your interest in our program, your child's name will be added to our waitlist. Please know that we value your interest and are committed to keeping you informed throughout the process.

    As spots become available, our team at AUA will reach out to you directly. We believe in open communication and will provide you with the details regarding the available lesson time and the anticipated start date for your child. We understand that each child's schedule and availability may vary, so we will work with you to find a suitable time that accommodates your needs.

    We recognise the importance of getting started and ensuring that your child can engage in our programs as soon as possible. We appreciate your patience as we manage the waitlist and strive to create a positive and inclusive experience for all participants.

    If you have any questions or concerns regarding the waitlist or your child's enrollment, please do not hesitate to reach out to our dedicated team. We are here to support you and provide any information you may need.

    Thank you for choosing AUA as a partner in your child's journey towards growth, development, and inclusion. We look forward to welcoming your child and starting this exciting chapter together.

  • At Abilities Unlimited Australia (AUA), the safety, well-being, and empowerment of every child is our unwavering commitment. To reinforce our dedication to providing a secure and supportive environment, we have a strict and non-negotiable policy regarding parent or carer attendance in our programs.

    We require that a parent or carer be physically present on-site and in close proximity at ALL times during our programs. This means you must remain on the premises throughout the entire duration of the program—no exceptions. It is essential that parents or carers do not leave during the program.

    Why is parent or carer attendance so crucial?

    We firmly believe that the presence of a parent or carer is an integral part of creating a safe, nurturing, and inclusive space for all participants. Your watchful eye and active involvement ensure that your child receives the utmost care, supervision, and support they need to thrive.

    While we understand that this may require adjustments to your schedule and personal commitments, we cannot compromise on the duty of care we owe to every child. Your presence guarantees immediate attention and fosters a sense of security, enabling your child to fully engage in the activities and make the most of their experience with us.

    We want to emphasise that your active participation is not only welcomed but strongly encouraged. While it is not mandatory, we wholeheartedly invite you to join your child in the program's activities, including getting in the pool or riding a bike together. By actively participating, you foster a deeper connection with your child, promote consistency in practice, and create lasting memories of shared achievements.

    We acknowledge and appreciate the vital role parents and carers play in their child's development. Your unwavering presence reinforces our commitment to collaboration, as we work together to empower your child's progress and ensure a positive and transformative experience at AUA.

    We would like to express our heartfelt gratitude for your understanding, cooperation, and commitment to upholding this requirement. By adhering to this policy, we create an environment where each child feels safe, supported, and valued while fostering a sense of unity and shared responsibility among our AUA community.

    Together, let us stand strong in our dedication to safeguarding the well-being and empowerment of every child. Your presence is not just a requirement; it is an essential cornerstone of our commitment to excellence and inclusivity at AUA.

  • At Abilities Unlimited Australia (AUA), we believe in creating a nurturing and empowering environment for every child in our programs. As a parent or carer, your involvement and support play a crucial role in helping your child make the most of their experience with us. Here are some valuable tips to assist you in supporting your child each week:

    • Arrive Early: To help ease any anxiety, we recommend arriving 5-10 minutes before the session starts. This allows time for sign-in, getting a name tag, and connecting with your child's instructor. It's a perfect opportunity for your child to become familiar with their surroundings and feel more at ease.

    • Be Prepared: Prior to the session, ensure your child has had a snack, a drink of water, and visited the restroom. Being well-prepared physically sets the stage for a smooth and uninterrupted session.

    • Attend Regularly: Every session is important for your child's progress. We encourage you to make an effort to attend all sessions, as consistent participation helps build confidence and enhances their learning experience.

    • Dress Appropriately: It's essential that your child is dressed appropriately for the program. Open-toe shoes are not permitted, and baggy pants, long skirts, or dresses can pose safety hazards. Remember to bring a helmet and the necessary equipment, such as a bike or skateboard for Cyclabilities or Shredabilities, and ensure your child wears bright-coloured swimmers for Waterabilities.

    • Rest and Nourishment: Adequate sleep and nourishment are vital for your child's energy levels during the program. Make sure they have had enough rest and a nutritious meal, as they will be actively engaged in the activities.

    • Introduce New Activities Mindfully: To prevent overwhelming your child with too many new skills, we recommend avoiding the introduction of additional activities outside of the program. Learning to ride a bike, skateboard, or swim involves motor planning and processing, so focusing on the program's activities is beneficial.

    • Discuss and Set Goals: Engage your child in conversations about each session's activities. Encourage them to share their experiences and help set goals for the next session. This not only promotes reflection but also empowers your child to take ownership of their progress.

    • Rewards and Incentives: Discuss both immediate and long-term rewards with your child. Feel free to share ideas with our instructors to support their learning journey. Rewards can serve as motivation and recognition for their efforts and achievements.

    • On-Site Presence: It is mandatory for a parent or carer to remain on-site during the program, have the child in sight and maintain a duty of care for their child at all times when on the site. This ensures that in case of an emergency, you are readily available to offer support to your child. Moreover, witnessing their progress firsthand is an incredible experience that you won't want to miss.

    • Celebrate Achievements: Learning AUA program skills is a significant achievement for your child. Capture these moments by taking photos and sharing them with friends and family. You are also welcome to share them on our Facebook page. Consider inviting family members to join in the celebration of your child's accomplishments.

    We truly value your active involvement and support in your child's journey at AUA. By following these guidelines and fostering a positive and engaging environment at home, together we can empower your child to thrive and shine in our programs. Let's celebrate their growth and accomplishments every step of the way!

  • At Abilities Unlimited Australia (AUA), the safety and well-being of our participants is our utmost priority. To ensure a secure and inclusive environment, we have specific safety equipment and clothing requirements for our programs. Please review the following guidelines:

    General Safety Requirements for All Programs:

    • Enclosed Shoes: Participants must wear closed-toe shoes during all AUA programs. This helps protect their feet and provides stability and support during physical activities.

    • Appropriate Clothing: It is important for participants to wear clothing that is not loose or baggy. This helps prevent any potential hazards or entanglements during the program. Comfortable and flexible clothing is recommended to allow for freedom of movement.

    • Water Bottle: Hydration is essential, so please ensure your child brings a water bottle to stay hydrated throughout the program. It's important to provide them with regular water breaks to maintain their energy levels.

    Additional Clothing and Safety Gear Requirements:

    Cyclabilities:

    • Helmet: For Cyclabilities, participants must wear a helmet to ensure their safety while riding a bike. If you don't have a helmet, please let us know in advance so that AUA can provide one for your child.

    • Bike: Participants are encouraged to bring their own bike to the program. If you don't have a bike, please inform us, and we will make the necessary arrangements to provide one for your child.

    Shredabilities:

    • Helmet: Safety is paramount during Shredabilities, and participants must wear a helmet to protect their head while skateboarding. It is a vital piece of safety equipment for this program.

    • Wrist Pads: Wrist pads are required for participants during Shredabilities. They provide added protection to the wrists while skateboarding.

    • Skateboard: Participants are encouraged to bring their own skateboard for the program. If you don't have one, please let us know, and we will ensure that AUA provides one for your child.

    Waterabilities:

    • BRIGHT Coloured Swimmers: Participants in Waterabilities are required to wear brightly coloured swimmers. This enhances visibility and ensures easy identification during water-based activities. Boys are encouraged to wear a rash vest as an additional protective layer.

    • Swim Nappy: If your child is using the toilet consistently, please ensure they wear a swim nappy to maintain cleanliness and hygiene during water activities.

    • Towel: It is essential for participants to bring a towel to dry off after water-based activities. Having a towel readily available helps ensure their comfort and well-being.

    By adhering to these safety and clothing requirements, we can create a secure and enjoyable environment for all participants in our programs. If you have any specific concerns or requirements, please don't hesitate to communicate with us. We are here to support you and your child's experience at AUA.

  • Are you passionate about making a difference and supporting Abilities Unlimited Australia (AUA) in our mission to empower individuals with disabilities and create inclusive opportunities? Here are some impactful ways you can help us:

    • Volunteer: Join our dedicated team of volunteers and contribute your time, skills, and enthusiasm to our programs and events. Whether you have expertise in sports coaching, administration, event management, or simply a desire to make a positive impact, your involvement can make a meaningful difference in the lives of our participants. Please email info@abilitiesunlimited.com.au if you are keen to help.

    • Donate: Your generous donations enable us to provide quality programs and support to children with disabilities. Every contribution, big or small, helps us create inclusive opportunities for individuals who may otherwise miss out. Your financial support can truly transform lives.

    Any contributions or donations are tax deductible so please donate today. https://www.abilitiesunlimited.com.au/donate

    All ideas for and connections to prospective partners and sponsors are welcome.  Email info@abilitiesunlimited.com.au

    • Advocate: Raise awareness about the importance of inclusion and the need for accessible sports and recreation opportunities for individuals with disabilities. Use your voice to advocate for policy changes, funding support, and increased awareness within your community. Together, we can ignite change and create a more inclusive society.

    • Spread the Word: Help us reach more individuals who could benefit from our programs. Share our website, social media posts, and success stories with your friends, family, and colleagues. By spreading the word about AUA, you can inspire others to get involved and support our cause.

    • Fundraise: Organise fundraising events or campaigns to raise funds for AUA. Whether it's a charity run, a bake sale, or an online fundraising campaign, your efforts can directly contribute to expanding our reach and impact.

    Remember, your support is invaluable in ensuring that children with disabilities have the opportunity to thrive, participate in sports, and experience the joy of active recreation. Together, we can make a positive difference and create a more inclusive and empowering world.

    To get involved or learn more about how you can help, visit our website or reach out to us directly. Your contribution, in whatever form, is greatly appreciated. Thank you for joining us in this important journey of transformation and inclusion at Abilities Unlimited Australia.

    We love volunteers, people interested in fundraising and innovators looking to help build and create new programs. 

  • AUA understands the importance of consistency in staffing, especially when working with children with additional needs.

    Within each of our programs, we aim to keep instructors consistent wherever possible. This means the team that delivers Shredabilities Level One, will be the same team delivering Shredabilities Level Two.

    When instructors are away on leave or unwell, there can sometimes be a few new faces, but we try to limit this where possible.